Classification vs Regression

1. Title: “The Startup Duo – Sam & Riya’s Data Adventure”

Learning when to use classification or regression, the real-world way.

Scene 1: Riya – The HR Analyst (Classification)

Riya works in a growing company’s HR analytics team. Her job? To predict which job applicants are likely to leave within a year of hiring.

She collects data from resumes and employee records:

  • Years of experience
  • Education level
  • Past job switch frequency
  • Distance from home

And the goal is simple: “Will this candidate leave within a year? Yes or No?”

She’s predicting a label — either “Stay” or “Leave”. There’s no in-between.

This is a Classification Problem.

Scene 2: Sam – The Product Manager (Regression)

Sam is launching a new subscription-based mobile app. He wants to predict how much revenue a user might generate in 6 months after signing up.

His dataset has:

  • App usage frequency
  • In-app purchases
  • Device type
  • Age of user
  • First session duration

He wants to predict: “How much money will this user bring in?” – like ₹350.50 or ₹1027.00

This is predicting a number, not a label. So this is a Regression Problem.

They simply ask: “Do we want a category (label) or a continuous number?”

2. Classification – Real-Life Scenarios

Use Case Description
Mental Health App Predict if a user is at risk of depression (Yes/No) based on daily check-ins
E-Commerce Predict whether a user will buy or not buy after browsing for 10 minutes
Customer Service Predict if a customer chat is positive, neutral, or negative using sentiment data
Auto Insurance Predict if a person is eligible for premium insurance based on driving behavior
Hiring Platform Predict if a candidate is a good fit, average, or not suitable for a role

3. Regression – Real-Life Scenarios

Use Case Description
Marketing Analytics Predict how much budget to allocate for a campaign to maximize ROI
Health Monitoring Predict a patient’s blood sugar level based on diet, sleep, and activity
Real Estate Predict the rent of a property based on location, size, and facilities
EdTech Platform Predict a student’s score in the next test based on learning patterns
Ride-Hailing App Predict estimated fare for a route based on time, distance, and demand

4. Decision Cheat Sheet (Real-Life Rule of Thumb)

If you want to… Use
Assign a group, category, or tag to something Classification
Forecast a value, a score, or a quantity Regression

5. Bonus: Real-World Questions → Problem Type

Question Problem Type
Will this customer churn next month? Classification
How many units will we sell next quarter? Regression
What is the risk level of this insurance application? (Low/Medium/High) Classification
What price should we offer for a new home loan? Regression
Which department should handle this support ticket? Classification
How much electricity will this household consume next month? Regression

Classification vs Regression – Visual Roadmap